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CMS Login, Help & Advice


Setting up the CMS

  • To make the CMS work, we will need to have a current email address for each user. In the event of a lost password, the user will need access to that email account; sharing the same user account is not allowed.
  • All users must be employees of the registered business / company / organisation.
  • Note: The number of users allowed is a maximum of 3 per account and each user must login with their assigned email address.

Login / logout procedure

  • Once your CMS account has been activated, always use this link to login: https://jwbiz.com/cms.
  • The correct link is in the static top menu bar.
  • Never bookmark the actual link of the CMS start page; this link changes regularly for security reasons, so you may find it will not work!
  • PLEASE LOGOUT after each session; doing so will help to keep your account secure.
  • Do not give anyone your login details.

Important points

  • The CMS is easier to use with a minimum screen width of 1024 pixels and a device with an external mouse.
  • Avoid hitting the enter and spacebar keys when not necessary, such as double or multiple keyboard presses, because in doing this you will insert a piece of code that will destroy the page format.
  • Always preview your work before publishing; if you don't, you won't see any errors you may have made.
  • For security reasons, we suggest you change your password at least once a month.

Photos

  • To replace an image, right-click on the required image in the CMS and select 'Image Properties'
  • Remove the dimensions when uploading new images; if you don't, the image won't be responsive.
  • Acceptable formats: jpg / jpeg.
  • Best aspect ratio for horizontal screen viewing (landscape): 16:9.
  • Use the smallest image size possible to help decrease web page opening times.
  • Best size for fullscreen: 1920 × 1080 pixels.
  • Best size for others: min-width 1000 pixels.
  • If your web page template has different sizes, we will notify you.

Logos

  • As with photos, remove the dimensions when uploading new images; if you don't, the image won't be responsive.
  • Transparent SVG is recommended.
  • Transparent png will also work, but a min-width is 900 pixels and will be resized automatically if put it in the correct place on the web page.

Video

  • HTML5 Videos are uploaded by us; the CMS has no HTML5 video upload support by design.
  • YouTube Videos can be added or removed with our CMS.
  • Google recommends using a minimum size of 1280 × 720 pixels.
  • All videos must not be set to autoplay, and audio must be silent unless activated by the site user. If you need help with this; please ask and we will do it for yo.
  • Best aspect ratio: 16:9.
  • Best size for fullscreen: 1920 × 1080 pixels.

Enquiries & questions

If you need help please get in touch

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