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CMS Login, Help & Advice


Setting up the CMS

  • To make the CMS work, we will need to have a current email address for each user. In the event of a lost password, the user will need access to that email account; sharing the same user account is not allowed.
  • All users must be employees of the registered business / company / organisation.
  • Note: The number of users allowed is a maximum of 3 per account and each user must login with their assigned email address.

Login / logout procedure

  • Once your CMS account has been activated, always use this link to login: https://jwbiz.com/cms.
  • The correct link is in the static top menu bar.
  • Never bookmark the actual link of the CMS start page; this link changes regularly for security reasons, so you may find it will not work!
  • PLEASE LOGOUT after each session; doing so will help to keep your account secure.
  • Do not give anyone your login details.

Important points

  • If you are performing complex work we suggest you make a copy of the page, work on that, save it when you are happy with the result, delete the original page and finally re-name the page you worked on with the original page name.
  • The CMS is easier to use with a minimum screen width of 1024 pixels and a device with an external mouse.
  • Avoid hitting the enter and spacebar keys when not necessary, such as double or multiple keyboard presses, because in doing this you will insert a piece of code that will destroy the page format.
  • Always preview your work before publishing; if you don't, you won't see any errors you may have made.
  • For security reasons, we suggest you change your password at least once a month.

Photos

  • To replace an image, right-click on the required image in the CMS and select 'Image Properties'
  • Remove the dimensions when uploading new images; if you don't, the image won't be responsive.
  • Acceptable formats: jpg / jpeg.
  • Best aspect ratio for horizontal screen viewing (landscape): 16:9.
  • Use the smallest image size possible to help decrease web page opening times.
  • Best size for fullscreen: 1920 × 1080 pixels.
  • Best size for others: min-width 1000 pixels.
  • If your web page template has different sizes, we will notify you.

Logos

  • As with photos, remove the dimensions when uploading new images; if you don't, the image won't be responsive.
  • Transparent SVG is recommended.
  • Transparent png will also work, but a min-width is 900 pixels and will be resized automatically if put it in the correct place on the web page.

Video: Web (HTML5) & YouTube

  • To get the installation settings right is quite a complicated process.
  • All videos must not be set to autoplay, and audio must be silent until activated by the site user. For computers the volume is set to a maximum of 50% which the user can increase if desired. On mobiles the user controls the volume with their volume up / down button.
  • This is necessary for the protection of the user's ears as well as privacy.
  • To achieve this JavaScript knowledge is required for HTML5 videos and an API is required for YouTube videos.
  • For this reason we carry out the installations for you. All you need to do is send us your HTML5 videos and the links for YouTube videos. You will have peace of mind the installation has been done correctly.
  • We recommend using a minimum video size of 1280 × 720 pixels.
  • Best aspect ratio: 16:9.
  • Best size for fullscreen: 1920 × 1080 pixels.

Enquiries & questions

If you need help please get in touch

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